Frequently Asked Questions

General


We launched our web store in response to COVID-19 to help keep our customers and staff safe while getting you the products you need. Online orders can be shipped to you or picked up at any of our locations. Our goal is to provide the same unprecedented level of customer service we are known for in our branches through our web store.



Pickup & Delivery




Products




Returns & Warranty


We have temporarily changed our return policy due to COVID-19.  No returns or exchanges will be facilitated until further notice 



Other


Yes, if you find a lower price on an item from an online Canadian retailer, we will match it.  Contact info@prosourcesupply.ca for details. 



Any question?

If we still haven't answered your question, you can contact us below and we will get back to you as soon as possible.